Once we receive and inspect the returned item, we will process your refund to the original payment method. Please note that shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item was damaged or incorrect.

Exchanges are also permitted but must be for an item of equal value to the original product. To initiate a return or exchange, please contact us with your order number and reason for the request.

We reserve the right to deny any return or exchange request that does not meet our policy requirements. We appreciate your understanding and support!

Welcome to Fragrance and Co!

These terms and conditions outline the rules and regulations for the use of Fragrance and Co’s website, located at https://www.fragranceandco.us.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Fragrance and Co if you do not agree to all of the terms and conditions stated on this page.